Product Warranty and Returns

Product Registration

To register your products, please go to Product Registration.

Warranty Periods

Dynon Avionics instruments are covered by a three-year factory limited warranty. Accessories, including temperature probes, pressure sensors, and flow sensors are covered by a one-year limited warranty.

Warranty coverage begins:

• The day the product is shipped to the end customer if purchased directly from Dynon Avionics.
• The date of retail sale if purchased through an authorized Dynon Avionics dealer.
• The date delivery is taken of an aircraft that comes factory-equipped with Dynon Avionics products already installed.

Warranties are transferable to subsequent owners of Dynon Avionics products, subject to the above conditions. See the bottom of this page for an example of a typical Dynon Avionics Limited Warranty.

In Warranty Repairs

For in-warranty repairs, please contact Technical Support at support@dynonavionics.com, or call 425-402-0433. For non-US customers, you may contact us directly or work through your dealer. The dealer you purchased from should be able to help facilitate the return of your unit to us for repairs. Freight to Dynon is the responsibility of the customer or dealer. Dynon pays for freight of the repaired unit back to the customer.

Physically Damaged Products (from Accident Aircraft, etc)

Dynon does not warrant products that have been damaged via accident, drops/impacts, water damage, or any other abuse that is not due to defects in materials/workmanship.

Products that need repair due to abuse, misuse, accident, improper installation or unauthorized alteration are therefore not covered by warranty and are not eligible for flat rate repair per the Out Of Warranty Repairs section below. They may or may not be deemed repairable, depending on the extent and nature of the damage. Dynon Technical Support can provide further guidance on whether a broken or damaged unit qualifies for an out of warranty repair. Repairable products that have physical damage will be examined on a case-by-case basis. In the event they are repairable, the repair fees will be determined individually and will likely be higher than the table below.

In cases of severe damage, avionics should be considered a total loss.

Out Of Warranty Repairs

Products that require repair outside of their warranty period for reasons that would have normally been covered under warranty (such as component failure or workmanship) during the warranty period can usually be repaired for a flat rate.

For eligible out of warranties repairs, Dynon charges a flat rate as shown. This table only applies to products that are sent in for repair and then returned. Other scenarios may incur additional charges on a case-by-case basis:

Obtaining Support and Service

If you believe that your Dynon Avionics product is not working properly, please do not return it without first receiving authorization. We can often help solve problems over email at support@dynonavionics.com or on the phone at 425-402-0433. Ask for technical support.

Should we be unable to solve your problem, a Dynon Avionics representative will set up a Return Materials Authorization (RMA) so that you can return your product for repair. You are responsible for shipping your product to Dynon Avionics. After repair, Dynon Avionics will return ship using the same shipping class (ground, 2-day, overnight, etc) that it arrived by.

If you receive warranty authorization to return any products to Dynon Avionics, please remove any fittings, brackets, or other accessories from the product.

Support Contact Information

Dynon Avionics
19825 141st PL NE
Woodinville, WA 98072

Phone: 425-402-0433
Fax: 425-984-1751

Email: support@dynonavionics.com

Example Dynon Avionics Limited Warranty

This is an example only! The specific Limited Warranty included with each Dynon Avionics product supersedes this example.

Dynon Avionics warrants this product to be free from defects in materials and workmanship for three years from date of shipment. Dynon Avionics will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor performed by Dynon Avionics. The customer is, however, responsible for any transportation cost and any costs that are incurred while removing, reinstalling, or troubleshooting the product. This warranty does not cover failures due to abuse, misuse, accident, improper installation or unauthorized alteration or repairs.

THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE, AND IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING ANY LIABILITY ARISING UNDER WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE and in countries other than the usa.

IN NO EVENT SHALL DYNON AVIONICS BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES and countries DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Dynon Avionics retains the exclusive right to repair or replace the instrument or firmware or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
These instruments are not intended for use in type certificated aircraft at this time. Dynon Avionics makes no claim as to the suitability of its products in connection with FAR 91.205.

Dynon Avionics’ products incorporate a variety of precise, sensitive electronics. SkyView products do not contain any field/user-serviceable parts. Units found to have been taken apart may not be eligible for repair under warranty. Additionally, once a Dynon Avionics unit is opened up, it is not considered airworthy and must be serviced at the factory.